Return & Refund Policy
Return & Refund Policy
At Apex Industries, we stand behind the quality of our premium carbon fiber accessories. Due to the nature of our products, we have a limited return policy.
Eligibility for Refunds
We accept refund requests only if an item does not fit your firearm or intended application. To be eligible:
- You must contact us within 30 days of delivery
- The item must be unused and in its original condition
- You must provide your order number and specify the compatibility issue
Break-In Period — Not Eligible for Refund
Many of our carbon fiber products require a break-in period before achieving their optimal fit and feel. Issues such as stiffness, tightness, or resistance during initial use are a normal part of this process and are not considered a fit defect. Refund requests attributed to break-in period characteristics will not be accepted. We recommend following the included product guidelines and allowing adequate break-in time before contacting us.
Non-Refundable Items
We do not accept returns or issue refunds for:
- Change of mind or buyer's remorse
- Break-in period characteristics
- Improper installation or user error
- Normal wear and tear
How to Request a Return
Contact us at [apex.industries914@gmail.com] with your order number and a description of the fit issue. Our team will review your request and respond within 2–3 business days.